At Fanpolis we strive to offer safe and efficient shipments to ensure that your order arrives in perfect condition and as quickly as possible to its destination.
All orders are shipped from China and we ship worldwide.
Shipping and customs costs
At Fanpolis we have the best current shipping conditions in terms of speed and price.
EU, USA, Canada, Australia and Japan: the cost of shipping and customs is included in the price. For islands or isolated locations, please contact us before making your purchase to verify the price.
Other countries: A minimum cost will be added depending on the dimensions and weight of the package. We are committed to offer you the lowest possible cost.
Shipping times
Delivery times for orders vary between 35-55 working days approximately from the time the package is shipped.
These deadlines may be affected during peak periods such as Christmas, sales, Black Friday, or during holiday periods such as Chinese New Year.
At Fanpolis we use the safest and most efficient shipping method depending on the logistical situation. By making a purchase you agree to wait the necessary time for the delivery of your order, which may be subject to delays due to logistical or customs inconveniences.
Preorders
Products sold as preorders will be shipped after production is completed. You can check the estimated production completion date on the product page.
Tracking number
All our shipments have a tracking number with which you can track the package. You can check the tracking number on the “my account” page of your order.
If you have any questions about shipping, please see our Frequently Asked Questions page.
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